We do. Please contact us directly at [email protected] for wholesale enquiries.
We are continually seeking stores that are closer to our customers. If you would like to see Calicova Products in a store near you, let us know here!
If your order hasn’t been dispatched yet, please email us at [email protected] as soon as possible, and we’ll do our best to help. Once shipped, we’re unable to make changes.
Yes, our vanilla and gourmet spices are curated for both home cooks and professional chefs.
Yes — we ship to selected international destinations. Delivery times and costs vary depending on your location, and customs charges may apply.
UK orders usually arrive within 2–5 working days after dispatch. International delivery times vary but will be shown at checkout.
Our courier will either leave your package in a safe place, with a neighbour, or provide instructions for re-delivery/collection.
For safety and hygiene reasons, we can’t accept returns of opened or perishable food items. If your item is faulty, damaged, or not as described, please contact us for a replacement or refund.
Email us at [email protected] with your order number, and we’ll send you return instructions.
Once processed, refunds usually take up to 7 working days to appear in your account.
We accept major debit/credit cards.
Yes, all payments are processed securely using trusted payment gateways. We do not store your card details.
The flavour and aromatic profile of our vanilla is influenced by the species, production location, curing process, and storage conditions. This natural setting infuses Vanilla Maya with the terroir, just as fine wine or speciality coffee reflects the soil and soul of its region.